Resolved -
The issue where customers running Docker jobs experienced significant delays, with jobs stuck in a "preparing environment" state, has now been resolved. We thank you for your patience while our team worked on implementing a fix.
Jun 23, 19:58 UTC
Monitoring -
What's happening Our engineers have deployed a fix and we are observing the job backlog clearing. Docker jobs are now starting normally.
What's impacted Customers who submitted Docker jobs during the incident window may still see some jobs completing with elevated queue times. Newly submitted jobs should be starting at normal times.
What can you expect Docker job startup times are returning to normal. Thank you for your patience while our engineers resolved this issue.
We are monitoring the recovery and will provide a further update if the situation changes.
Jun 23, 19:29 UTC
Update -
What's impacted Customers running Docker jobs. Affected jobs are queuing rather than starting, resulting in elevated wait times.
What can you expect Docker jobs may remain stuck in "preparing environment" for an extended period. Our engineers have identified the cause and are actively working to restore normal job startup times. Thank you for your patience while our team deploys a fix.
Next update We will provide another update as soon as more information is available
Jun 23, 19:04 UTC
Identified -
We are deploying a change to mitigate this issue.
Jun 23, 18:42 UTC
Investigating -
We are investigating reports of delays starting Docker jobs.
Jun 23, 18:34 UTC
Completed -
The scheduled maintenance has been completed.
Jun 13, 19:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 17:00 UTC
Scheduled -
Atlassian Bitbucket has a scheduled maintenance window on June 13 from 17:00–19:00 UTC. Customers using Bitbucket-connected pipelines may experience disruptions during this window. Customers using other VCS providers (e.g. Github or Gitlab) are not affected.
Resolved -
Customers using Bitbucket as their VCS provider or as their login provider experienced errors when interacting with Bitbucket repositories and authenticating to CircleCI. This was caused by an incident with Atlassian Bitbucket's OAuth service, which has now been resolved and all affected functionality has returned to normal.
Jun 12, 00:18 UTC
What's impacted Customers using Bitbucket as their VCS provider may be experiencing disruptions.
What can you expect You may see errors when CircleCI attempts to interact with your Bitbucket repositories. Customers using Bitbucket as their login provider may also be unable to authenticate to CircleCI.
Thank you for your patience while we continue to monitor recovery.
Jun 12, 00:10 UTC
Update -
What's happening Atlassian Bitbucket has acknowledged an incident affecting their OAuth service, which is the cause of the errors our customers are experiencing. The status of their incident is available at: https://bitbucket.status.atlassian.com/incidents/h51sr145gsmx
What's impacted Customers using Bitbucket as their VCS provider may be experiencing disruptions.
What can you expect You may see errors when CircleCI attempts to interact with your Bitbucket repositories. Customers using Bitbucket as their login provider may also be unable to authenticate to CircleCI.
We will provide an update as soon as we have more information. Thank you for your patience while we monitor Bitbucket's incident and recovery.
Jun 11, 22:57 UTC
Identified -
What's happening We are investigating an issue we believe is related to an ongoing incident with Atlassian Bitbucket's authentication service. We are actively monitoring Bitbucket's status.
What's impacted Customers using Bitbucket as their VCS provider may be experiencing disruptions.
What can you expect You may see errors when CircleCI attempts to interact with your Bitbucket repositories. Thank you for your patience while our engineers investigate.
We will provide an update as soon as we have more information.
Jun 11, 22:05 UTC
Investigating -
We are currently investigating this issue.
Jun 11, 21:31 UTC