Update - Since our last update, most of the pipelines that were delayed earlier in the incident have now been processed, and their workflows are queued to start. New workflows and jobs remain paused while we prepare to resume work safely. Delayed updates continue to appear in the CircleCI UI and API.

Please continue to avoid retriggering pipelines or workflows, as this may create duplicates once work resumes.

We will provide another update by 22:30 UTC.

Oct 09, 2026 - 22:09 UTC
Update - Since about 20:48 UTC, new workflows and jobs are not starting. We have temporarily paused starting new work so that our systems can catch up on work already in progress, including delayed updates to the CircleCI UI and API. Older updates are now appearing in the UI and API as this backlog clears. New pipelines are still being accepted and queued

Please avoid retriggering pipelines or workflows during this time, as this may create duplicates once work resumes.

We will provide another update by 22:00 UTC.

Oct 09, 2026 - 21:22 UTC
Update - Jobs are starting faster and fewer are failing: most jobs are now starting within about 4 minutes, down from about 6 minutes, and the longest waits have dropped from about 30 minutes to about 20 minutes.

Pipelines from earlier in the incident are now being worked through.

The CircleCI UI is still behind, and some older updates may take longer to appear. Jobs may already have run even if the UI does not show them yet, so please avoid retriggering workflows that don't appear in the UI.

We will provide another update by 20:30 UTC.

Oct 09, 2026 - 20:06 UTC
Update - Since our last update, jobs are starting faster: most are now starting within about 6 minutes, down from about 8 minutes. The CircleCI UI is catching up but still about an hour behind. New pipelines are being processed as they arrive.

Jobs may already have run even if the UI does not show them yet, so please avoid retriggering workflows that don't appear in the UI.

We will provide another update by 20:00 UTC.

Oct 09, 2026 - 19:29 UTC
Update - What's changed since our last update

* Jobs are starting faster. Most are now starting within about 8 minutes, down from about 15 minutes, and the longest waits have dropped from over an hour to about 45 minutes.
* The CircleCI UI is beginning to catch up, but it is still behind. Workflows and jobs may already have run, or may be running, even if the UI shows them as not started or does not show them at all.
* Pipelines are being processed faster, but new pipelines are still delayed.

Still ongoing
* Some workflows and jobs are still failing.
* Please avoid retriggering workflows that don't yet appear in the UI, as this may create duplicates.
* Usage charge data on the Project Usage page is stale.

Next update
We will provide another update by 19:30 UTC.

Oct 09, 2026 - 18:57 UTC
Update - What's changed since our last update

* The CircleCI UI is about an hour behind, and up to about 90 minutes for some updates. Workflows and jobs may already have run, or may be running, even if the UI shows them as not started or does not show them at all.
* Jobs that are running are starting faster. Most are now starting within about 15 minutes, down from about 28 minutes, though some are still waiting over an hour.
* New pipelines are increasingly delayed.
* Some workflows are still failing. Workflows that could not be processed in time are being marked as failed.
* Please avoid retriggering workflows that don't yet appear in the UI, as this may create duplicates.

Still ongoing:
Usage charge data on the Project Usage page is stale.

Next update
We will provide another update by 19:00 UTC.

Oct 09, 2026 - 18:32 UTC
Update - Since 11:15 UTC, customers have experienced disruption to pipelines and notifications. Between 11:15 UTC and about 13:00 UTC, pipelines were created but not processed, and outbound webhooks and transactional notifications (Slack and email) were not sent. Between about 13:00 UTC and 14:40 UTC, workflows and jobs started with delays while we worked through the backlog. Since about 15:15 UTC, workflows and jobs have again been starting with delays.

What’s impacted
Customers triggering pipelines and running workflows and jobs, customers viewing pipelines, workflows and jobs in the CircleCI UI, and customers viewing usage data on the Project Usage page.

What to expect
- Since about 17:00 UTC, we are seeing an increase in delays. Most jobs are now taking about 25 minutes to start, and some are waiting up to about an hour.
- Since about 17:15 UTC, some in-progress workflows have failed and a small number of jobs are failing to start.
- New pipelines are being queued and are taking longer to start.
- The CircleCI UI is more than an hour behind. New workflows and status changes may take that long to appear.
- Please avoid retriggering workflows that don't yet appear in the UI, as this may create duplicates.
- Usage charge data on the Project Usage page is currently stale.

Our engineers continue to work to resolve the issue at hand.

Next update
We will provide another update by 18:30 UTC.

Oct 09, 2026 - 18:08 UTC
Identified - Since 11:15 UTC, customers have experienced disruption to pipelines and notifications. Between 11:15 UTC and about 13:00 UTC, pipelines were created but not processed, and outbound webhooks and transactional notifications (Slack and email) were not sent. Between about 13:00 UTC and 14:40 UTC, workflows and jobs started with delays while we worked through the backlog. Since about 15:15 UTC, workflows and jobs have again been starting with delays.

What’s impacted
Customers triggering pipelines and running workflows and jobs, customers viewing pipelines, workflows and jobs in the CircleCI UI, and customers viewing usage data on the Project Usage page.

What can you expect

- Since about 17:00 UTC, delays have increased significantly. Most jobs are now taking about 12 minutes to start, and some are waiting up to about 30 minutes.
- Since about 17:15 UTC, some jobs are failing to start.
- Pipelines are being processed more slowly, so some may take longer to start.
- The CircleCI UI is more than an hour behind. New workflows and status changes may take that long to appear.
- Please avoid retriggering workflows that don’t yet appear in the UI, as this may create duplicates.
- Usage charge data on the Project Usage page is currently stale.

Thank you for your patience while our engineers work to resolve this.

Next update
We will provide another update by 18:00 UTC.

Oct 09, 2026 - 17:34 UTC
Update - Since 11:15 UTC, customers have experienced disruption to pipelines and notifications. Between 11:15 UTC and about 13:00 UTC, pipelines were created but not processed, and outbound webhooks and transactional notifications (Slack and email) were not sent. Between about 13:00 UTC and 14:40 UTC, workflows and jobs started with delays while we worked through the backlog. Since about 15:15 UTC, workflows and jobs have again been starting with delays.

What’s impacted
Customers running workflows and jobs, customers viewing pipelines, workflows and jobs in the CircleCI UI, and customers viewing usage data on the Project Usage page.

What can you expect

- Delays starting workflows and jobs are holding steady. Most jobs are starting within about 4 minutes, and some are waiting up to about 8 minutes, down from about 25 minutes.
- The CircleCI UI remains about 20 minutes behind on average, and some updates are taking longer. New workflows and status changes may take that long to appear.
- Please avoid retriggering workflows that don’t yet appear in the UI, as this may create duplicates.
- Usage charge data on the Project Usage page is currently stale.

Thank you for your patience while our engineers work to reduce these delays.

Next update
We will provide another update by 17:30 UTC.

Oct 09, 2026 - 17:06 UTC
Update - Since 11:15 UTC, customers have experienced disruption to pipelines and notifications. Between 11:15 UTC and about 13:00 UTC, pipelines were created but not processed, and outbound webhooks and transactional notifications (Slack and email) were not sent. Between about 13:00 UTC and 14:40 UTC, workflows and jobs started with delays while we worked through the backlog. Since about 15:15 UTC, workflows and jobs have again been starting with delays.

What's impacted
Customers running workflows and jobs, customers viewing pipelines, workflows and jobs in the CircleCI UI, and customers viewing usage data on the Project Usage page.

What can you expect

- Delays starting workflows and jobs have stopped increasing and are beginning to ease. Most jobs are starting within about 4 minutes, and some are waiting up to about 25 minutes.
- The CircleCI UI is now about 20 minutes behind, down from about 30 minutes. New workflows and status changes may take that long to appear.
- Please avoid retriggering workflows that don't yet appear in the UI, as this may create duplicates.
- Usage charge data on the Project Usage page is currently stale.

Thank you for your patience while our engineers work to reduce these delays.

Next update
We will provide another update by 17:00 UTC.

Oct 09, 2026 - 16:32 UTC
Update - Since 11:15 UTC, customers have experienced disruption to pipelines and notifications. Between 11:15 UTC and about 13:00 UTC, pipelines were created but not processed, and outbound webhooks and transactional notifications (Slack and email) were not sent. Between about 13:00 UTC and 14:40 UTC, workflows and jobs started with delays while we worked through the backlog.

What's impacted
Customers running workflows and jobs, customers viewing pipelines, workflows and jobs in the CircleCI UI, and customers viewing usage data on the Project Usage page.

What can you expect
- Since about 15:15 UTC, workflows and jobs have been starting with increasing delays. Most jobs are currently starting within about 4 minutes, and some are waiting up to about 20 minutes.
- The CircleCI UI remains about 30 minutes behind on average, and some updates are taking longer. New workflows and status changes may take that long to appear.
- Please avoid retriggering workflows that don't yet appear in the UI, as this may create duplicates.
- Usage charge data on the Project Usage page is currently stale.

Thank you for your patience while our engineers work to reduce these delays.

Next update
We will provide another update by 16:30 UTC.

Oct 09, 2026 - 16:02 UTC
Update - Since 11:15 UTC, customers have experienced disruption to pipelines and notifications. Between 11:15 UTC and about 13:00 UTC, pipelines were created but not processed, and outbound webhooks and transactional notifications (Slack and email) were not sent. Between about 13:00 UTC and 14:40 UTC, workflows and jobs started with delays while we worked through the backlog.

What's impacted
Customers viewing pipelines, workflows and jobs in the CircleCI UI, and customers viewing usage data on the Project Usage page.

What can you expect
- Workflows and jobs are running on time.
- The CircleCI UI is about 30 minutes behind. New workflows and status changes may take that long to appear.
- Our engineers are actively working to speed up processing so the UI can catch up.
- Please avoid retriggering workflows that don't yet appear in the UI, as this may create duplicates.
- Usage charge data on the Project Usage page is currently stale.

Thank you for your patience while our engineers work to reduce this delay.

Next update
We will provide another update by 16:00 UTC.

Oct 09, 2026 - 15:32 UTC
Monitoring - Since 11:15 UTC, customers have experienced disruption to pipelines and notifications. Between 11:15 UTC and about 13:00 UTC, pipelines were created but not processed, and outbound webhooks and transactional notifications (Slack and email) were not sent. Between about 13:00 UTC and 14:40 UTC, workflows and jobs started with delays while we worked through the backlog.

What’s impacted
Customers running workflows and jobs, and customers viewing usage data on the Project Usage page.

What can you expect

- The backlog of pipelines and workflows from the incident has cleared.
- Since about 14:45 UTC, most workflows and jobs are starting within about 15 seconds, and start times are continuing to return to normal.
- Usage charge data on the Project Usage page is currently stale.

Thank you for your patience while our engineers monitor the recovery.

Next update
We will provide another update by 15:20 UTC.

Oct 09, 2026 - 14:54 UTC
Update - Since 11:15 UTC, customers have experienced disruption to pipelines and notifications. Between 11:15 UTC and about 13:00 UTC, pipelines were created but not processed, and outbound webhooks and transactional notifications (Slack and email) were not sent. Between about 13:00 UTC and 14:40 UTC, workflows and jobs started with delays while we worked through the backlog.

What’s impacted
Customers running workflows and jobs, and customers viewing usage data on the Project Usage page.

What can you expect

- The backlog of workflows from pipelines triggered during the incident cleared at about 14:40 UTC.
- Most jobs are now starting within about 30 seconds, and some are waiting up to about 3 minutes.
- Usage charge data on the Project Usage page is currently stale.

Thank you for your patience while our engineers continue to work on the underlying issue.

Next update
We will provide another update by 15:10 UTC.

Oct 09, 2026 - 14:43 UTC
Update - Since 11:15 UTC, customers have experienced disruption to pipelines and notifications. Between 11:15 UTC and about 13:00 UTC, pipelines were created but not processed, and outbound webhooks and transactional notifications (Slack and email) were not sent.

What's impacted
Customers running workflows and jobs, and customers viewing usage data on the Project Usage page.

What can you expect

- Delays starting workflows and jobs are improving. Most jobs are now starting within about 3 minutes, down from about 10 minutes at 13:50 UTC.
- Some workflows from pipelines triggered during the incident are still waiting up to about 40 minutes to start.
- Working through the backlog is taking slightly longer than expected. We now expect to clear it by about 14:45 UTC.
- Workflows from pipelines triggered during the incident are still waiting to start, so retriggering may result in duplicate workflows.
- Usage charge data on the Project Usage page is currently stale.

Thank you for your patience while our engineers work to resolve this.

Next update
We will provide another update by 15:00 UTC.

Oct 09, 2026 - 14:29 UTC
Update - Since 11:15 UTC, customers have experienced disruption to pipelines and notifications. Between 11:15 UTC and about 13:00 UTC, pipelines were created but not processed, and outbound webhooks and transactional notifications (Slack and email) were not sent.

What's impacted
Customers running workflows and jobs, and customers viewing usage data on the Project Usage page.

What can you expect
- Pipelines are being processed again, including those triggered during the incident.
- Since about 13:25 UTC, workflows and jobs have been starting with increasing delays as we work through the backlog. Most jobs are currently starting within about 10 minutes, and some are waiting up to about 25 minutes.
- We expect to work through this backlog by about 14:35 UTC.
- Workflows from pipelines triggered during the incident are still waiting to start, so retriggering may result in duplicate workflows.
- Usage charge data on the Project Usage page is currently stale.

Thank you for your patience while our engineers work to resolve this.

Next update
We will provide another update by 14:30 UTC.

Oct 09, 2026 - 14:00 UTC
Update - Between 11:15 UTC and about 13:00 UTC, pipelines were created but not processed, and outbound webhooks and transactional notifications (Slack and email) were not sent.

What's impacted:
Customers triggering pipelines, and customers relying on outbound webhooks and email and Slack notifications.

What can you expect:
- Since about 13:00 UTC, pipelines are being processed again and jobs are starting.
- Most jobs are currently starting within about 4 minutes, and some are waiting up to about 10 minutes. Pipelines triggered during the incident are still being processed and may take longer to start.
- Outbound webhooks and notifications have resumed.
- Pipelines are still being processed from the backlog, so retriggering may result in duplicate pipelines.

Thank you for your patience while our engineers work to resolve this.

Next update:
We will provide another update by 14:00 UTC.

Oct 09, 2026 - 13:30 UTC
Update - What's impacted:
Customers triggering pipelines, and customers relying on outbound webhooks and email and Slack notifications.

What can you expect
Since 11:15 UTC:
- Pipelines are still being created while this is ongoing but not yet processed, so retriggering may result in duplicate pipelines.
- Outbound webhooks and transactional notifications (Slack and email) are not being sent.
- Pipeline statuses may not be visible.
- Usage charge data on the Project Usage page will be stale.

Thank you for your patience while our engineers work to resolve this.

Next update:
We will provide another update by 13:30 UTC.

Oct 09, 2026 - 13:00 UTC
Identified - There is a delay in our data infrastructure causing delays before build data and some notifications become visible. We are working on a mitigation.
Oct 09, 2026 - 11:33 UTC
Docker Jobs Operational
Machine Jobs Operational
macOS Jobs Operational
Windows Jobs Operational
Pipelines & Workflows Operational
CircleCI API Partial Outage
CircleCI UI Partial Outage
Artifacts Operational
Runner Operational
CircleCI Webhooks Operational
CircleCI Insights Operational
CircleCI Releases Operational
Notifications & Status Updates Operational
Billing & Account Operational
CircleCI Dependencies Operational
AWS Operational
Google Cloud Platform Google Cloud DNS Operational
Google Cloud Platform Google Cloud Networking Operational
Google Cloud Platform Google Cloud Storage Operational
Google Cloud Platform Google Compute Engine Operational
mailgun API Operational
mailgun Outbound Delivery Operational
mailgun SMTP Operational
OpenAI Operational
Auth0 User Authentication Operational
Upstream Services Operational
Atlassian Bitbucket API Operational
Atlassian Bitbucket Source downloads Operational
Atlassian Bitbucket SSH Operational
Atlassian Bitbucket Webhooks Operational
Docker Hub Operational
GitHub Git Operations Operational
GitHub Pull Requests Operational
GitHub API Requests Operational
GitHub Packages Operational
GitHub Webhooks Operational
GitLab Operational
Docker Registry Operational
Docker Authentication Operational
Anthropic api.anthropic.com Operational
packagecloud.io Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 9, 2026

Unresolved incident: Delay in data appearing in UI and API.

Oct 8, 2026

Postmortem - Read details
Oct 8, 17:54 UTC
Resolved - Between 12:40 UTC and 16:00 UTC on October 8, customers using Linux machine jobs and remote Docker experienced elevated wait times. The issue has been resolved and wait times have returned to normal. We thank you for your patience while our team worked on implementing a fix.
Oct 8, 16:35 UTC
Monitoring - Wait times for customers using Linux machine jobs and remote Docker have returned to normal. We are monitoring to confirm wait times remain stable while we continue to add capacity. We will provide another update by 16:30 UTC.
Oct 8, 16:09 UTC
Update - Wait times continue to decrease, but customers using Linux machine jobs and remote Docker are still experiencing delays. Wait times currently average about 90 seconds, with the longest waits up to about 6 minutes on some resource classes. We are working to add capacity as quickly as possible. We will provide another update by 16:30 UTC.
Oct 8, 15:59 UTC
Update - Wait times continue to decrease, but customers using Linux machine jobs and remote Docker are still experiencing delays. Wait times currently average about 6 minutes. The longest waits, up to about 20 minutes, are on the 2xlarge, arm.2xlarge and gpu.nvidia.small resource classes. We are working to add capacity as quickly as possible. We will provide another update by 16:00 UTC.
Oct 8, 15:31 UTC
Update - A fix has been deployed and wait times are decreasing, but customers using Linux machine jobs and Remote Docker are still experiencing delays. Wait times currently average about 11 minutes, with the longest waits exceeding 35 minutes on some resource classes. We are working to add capacity as quickly as possible. We will provide another update by 15:30 UTC.
Oct 8, 15:01 UTC
Update - Customers using Linux machine jobs and remote Docker are experiencing elevated wait times. Wait times have started to decrease and now average about 20 minutes, with the longest waits exceeding 40 minutes on some resource classes. Our engineers have identified the issue and are working on a fix. We will provide another update by 15:00 UTC.
Oct 8, 14:37 UTC
Update - Customers using Linux machine jobs are experiencing elevated wait times, averaging about 40 minutes, with the longest waits exceeding 50 minutes. Most Linux machine resource classes are affected, including medium, large, xlarge, 2xlarge and their Arm equivalents. Our engineers have identified the issue and are working on a fix. We will provide another update by 14:30 UTC.
Oct 8, 14:04 UTC
Update - Customers using Linux machine jobs are experiencing elevated wait times, averaging about 11 minutes, with the longest waits exceeding 30 minutes on the medium, arm.medium and arm.large resource classes. Our engineers have identified the issue and are working on a fix. We will provide another update by 14:00 UTC.
Oct 8, 13:34 UTC
Identified - Customers may be experiencing elevated wait times for machine jobs. We are working to resolve this.
Oct 8, 13:00 UTC

Oct 7, 2026

Postmortem - Read details
Oct 8, 17:54 UTC
Resolved - This incident has been resolved.
Oct 7, 20:05 UTC
Monitoring - We're still seeing spikes in task wait times but on average wait times are looking better for all Docker Gen2.
Oct 7, 19:52 UTC
Update - Note: delays will be more noticeable for people running on Docker `xlarge` and above.
Oct 7, 19:00 UTC
Identified - There is an increased wait time for jobs on Docker Gen2.
Oct 7, 18:54 UTC
Postmortem - Read details
Oct 8, 17:55 UTC
Resolved - This incident has been resolved.
Oct 7, 15:21 UTC
Monitoring - We're seeing signs of recovery. Docker Gen2 wait times are slightly elevated and we're monitoring.
Oct 7, 14:44 UTC
Investigating - We are investigating a rise in infra fails for customer jobs.
Oct 7, 14:27 UTC
Postmortem - Read details
Oct 8, 17:55 UTC
Resolved - The incident has been resolved. Thank you for your patience
Oct 7, 14:06 UTC
Monitoring - We are seeing signs of recovery and monitoring the situation.
Oct 7, 13:52 UTC
Investigating - Customers may be experiencing elevated wait times for Machine Job Tasks, we are investigating the root cause and will update when we know more.
Oct 7, 13:40 UTC
Completed - The scheduled maintenance has been completed.
Oct 7, 04:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 03:00 UTC
Scheduled - We will be performing emergency maintenance on October 7, 2026, from 03:00 UTC to 05:00 UTC. While we expect the impact to be minimal during this window, pipelines, workflows, jobs and notifications may briefly experience interruptions, including delays or failures in workflows and jobs starting. We will provide an update when the maintenance begins and when it has completed.
Oct 6, 23:17 UTC

Oct 6, 2026

Postmortem - Read details
Oct 7, 22:17 UTC
Resolved - Between approximately 15:30 UTC and 20:30 UTC on October 6, 2026, customers experienced delays and failures affecting pipelines, workflows, and jobs.

From approximately 16:02 UTC to 16:39 UTC, pipelines were failing and no new workflows or jobs could start. After service resumed, workflows and jobs continued to start with delays until approximately 20:00 UTC. Start times averaged up to approximately 40 minutes at their peak, and a very small number of workflows waited more than 1 hour. Outbound notifications and webhooks were also delayed until approximately 19:00 UTC, typically by about a minute.

As the backlog of delayed work cleared, the resulting increase in demand placed pressure on our execution capacity, causing further delays for Docker and Linux jobs. From approximately 19:45 UTC to 20:30 UTC, these jobs waited in the queue longer than usual before starting. At the peak, around 20:05 UTC, waits reached up to approximately 8 minutes for 2xlarge gen2, 6 minutes for xlarge gen2, and less than 5 minutes for a few other resource classes.

The issue has been resolved, and all affected functionality has returned to normal. Customers whose jobs failed during this window may rerun affected jobs. We thank you for your patience while our team worked on implementing a fix.

Oct 6, 21:18 UTC
Monitoring - Workflows and jobs are starting normally, and wait times for Docker and Linux jobs have returned to normal. Our engineers are continuing to monitor this issue. If your job failed to start, please rerun the job.

We thank you for your patience while our engineers work on this. We will share another update within the next 30 minutes, or sooner if more information becomes available.

Oct 6, 20:31 UTC
Update - The backlog of delayed work has been cleared, and workflows are starting again with no delays in notifications. However, customers using Docker and Linux jobs across multiple resource classes, including medium, large, and 2xlarge gen2, may now see jobs waiting in the queue for few minutes before they start. Our engineers are continuing to work on mitigating this issue. If your job failed to start, please rerun the job.

We thank you for your patience while our engineers work on this. We will share another update within the next 30 minutes, or sooner if more information becomes available.

Oct 6, 20:13 UTC
Update - Delays for workflows and jobs to start are continuing to decrease. Most are now starting within approximately 10 minutes, improved from approximately 40 minutes earlier in the incident. A very small number of workflows may have waited more than 1 hour. If your job failed to start, please rerun the job. Delays in outbound notifications have improved.

The remaining delay is due to a backlog of work that built up during the incident, and that backlog has reduced by more than half. We expect the backlog to be cleared in approximately 15 minutes. We will share another update once it has cleared, or within the next 30 minutes at the latest.

Oct 6, 19:51 UTC
Update - Customers continue to experience delays. Most are now starting within approximately 20 minutes, improved from approximately 40 minutes earlier in the incident. A very small number of workflows may have waited more than 1 hour.

Our engineers have made changes that have improved service stability, and the remaining delay is due to a backlog of work that built up during the incident. The backlog is decreasing, and we are focused on clearing it faster. We will share more information as progress continues.

We thank you for your patience while our engineers work through the backlog. We will share another update within the next 30 minutes, or sooner if more information becomes available.

Oct 6, 19:16 UTC
Update - Customers continue to experience longer than usual delays before workflows and jobs start, in some cases up to approximately 30 minutes. This is improved from earlier in the incident, but delays remain. Delays in outbound notifications have improved.

We thank you for your patience while our engineers continue to work toward restoring normal job start times. We will share another update within the next 30 minutes, or sooner if more information becomes available.

Oct 6, 18:55 UTC
Update - Customers continue to experience longer than usual delays between jobs in a workflow, as well as delays in outbound notifications.

We thank you for your patience while our engineers continue to investigate and work on mitigating the issue. We will share another update within the next 30 minutes, or sooner if more information becomes available.

Oct 6, 18:04 UTC
Update - While Pipelines, workflows, and jobs are running again, customers may continue to see longer than usual delays between jobs in a workflow, and outbound notifications are delayed by approximately 1 minute. Notifications and status updates to your version control system are beginning to go out again.

Our engineers are continuing to work toward a full recovery.

Oct 6, 17:21 UTC
Update - As of 16:39 UTC, we are starting to see recovery for new pipelines and workflows being submitted, and jobs are beginning to run again. Our engineers are continuing to work on the recovery and will share more information as soon as we have it.
Oct 6, 16:42 UTC
Identified - As of 16:02 UTC, pipelines are failing entirely, so no new workflows or jobs are running at this point. This is in addition to the delays and failed jobs reported earlier. Our engineers are continuing to work on mitigating the issue, and we will share more information as soon as we have it.
Oct 6, 16:31 UTC
Update - Since 15:47 UTC, customers may also see failed jobs, in addition to the delays previously reported. Our engineers are continuing to investigate and mitigate the issue.
Oct 6, 16:10 UTC
Investigating - What's impacted
Customers using CircleCI pipelines and workflows, including UI data display, outbound notifications, and outbound webhooks.

What can you expect
Delays in pipelines being created and in workflows and jobs starting. Job, workflow, and pipeline data may take up to 15 minutes to appear in the UI. Outbound notifications and webhooks are delayed by up to 1 minute.

Next update
We will provide another update within 30 minutes or as we have more information to share.

Oct 6, 16:00 UTC

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Completed - The scheduled maintenance has been completed.
Oct 2, 17:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 17:06 UTC
Scheduled - Maintenance is ongoing and we are working through it
Oct 2, 17:05 UTC
Completed - The scheduled maintenance has been completed.
Oct 2, 17:00 UTC
Update - We are progressing through the maintenance steadily, but it is taking longer than expected. There should be no issue opening new tickets during this time.
Oct 2, 16:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 15:00 UTC
Scheduled - We'll be performing scheduled maintenance on our support tooling on Friday October 2nd starting 8am PDT to 10am PDT (2 hours). During this window, customers may briefly lose access to viewing ticket history in the support portal. No tickets or data will be lost — you can still reach us and follow up via email or chat as normal, and portal visibility will return once the maintenance concludes. If you have a browser window or tab already open to our support portal, we recommend refreshing the page or signing in again after the maintenance window to ensure you see the correct, up-to-date information. Thank you for your patience.
Sep 28, 20:53 UTC

Oct 1, 2026

Resolved - This incident has been resolved.
Oct 1, 10:45 UTC
Monitoring - We're seeing queue times return to normal levels, and continue to monitor.
Oct 1, 10:24 UTC
Update - A fix has been rolled out and we're starting to observe recovery.
Oct 1, 10:13 UTC
Identified - We have identified the root cause and we are actively working on a fix. Thank you for your patience.
Oct 1, 09:47 UTC
Investigating - Customers may experience delays in starting Docker Gen 2 Jobs. We are working to increase the throughput of the system to accomodate this.
Oct 1, 09:06 UTC

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.