Resolved -
On September 12th we began rolling out Secret Masking to accounts. We discovered that this blocked output in some builds, causing the jobs to continually run until the max timeout was met.
Secret Masking was enabled on 2% of builds. As of September 13th at 13:30 UTC, Secret Masking has been disabled until we have a fix for this issue.
Sep 13, 14:30 UTC
Resolved -
Step log output is currently working again, we became aware that log output was missing at UTC 03:00 and we will perform a full postmortem to determine the exact time window.
Sep 9, 04:51 UTC
Investigating -
We are currently investigating a problem where log output from steps is not being displayed in the UI after a page refresh.
Sep 9, 04:22 UTC