Workflows fail to create

Incident Report for CircleCI

Resolved

This incident has been resolved.

In case you have workflows that failed to create due to this incident, please push a new commit.

Thank you for your patience while we worked at resolving this issue, and please accept our apologies for the disruption.

Posted Aug 07, 2020 - 11:41 UTC

Update

We are continuing to monitor for any further issues.

Posted Aug 07, 2020 - 11:22 UTC

Monitoring

A fix has been implemented and the affected services are recovering.

The underlying cause also prevented access to the UI from 11:00 am UTC to 11:07 am UTC.

We are actively monitoring the situation.

Posted Aug 07, 2020 - 11:19 UTC

Identified

The cause of this issue has been identified and our Engineering teams are currently looking into ways to resolve it.

Posted Aug 07, 2020 - 11:10 UTC

Investigating

A small subset of workflows (about 1%) failed to create in the last 14 hours.

The underlying cause is also preventing access to the UI since 11:00am.

We are currently investigating to identify the cause of this issue.

Posted Aug 07, 2020 - 11:01 UTC

This incident affected: Docker Jobs, Machine Jobs, macOS Jobs, Pipelines & Workflows, and CircleCI UI.