Our new support portal is up and operational, please reach out with any issues or questions via the messenger on support.circleci.com or via email at support@circleci.com.
Thank you for your patience throughout this maintenance period.
Posted Aug 06, 2026 - 15:24 UTC
Verifying
We have completed our transition to the new support portal and are now monitoring our systems. If you cannot access support.circleci.com please reach out to let us know via email at support@circleci.com
Posted Aug 06, 2026 - 15:06 UTC
Update
If you are having trouble accessing support.circleci.com, you can email the support team at support@circleci.com to initiate a support thread. Please reach out directly.
Posted Aug 06, 2026 - 14:36 UTC
Update
We have updated our DNS records, expect intermittent errors when accessing support.circleci.com.
Posted Aug 06, 2026 - 14:11 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 06, 2026 - 14:00 UTC
Scheduled
Our support portal is moving to a new platform! As part of our cut over process we will have scheduled maintenance on 6th August, 14:00 - 15:00 UTC. During this maintenance period support.circleci.com will be inaccessible.