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Platform Supply Chain

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Real-time health of CircleCI's own infrastructure and services.

Unable to Login

Incident Report for CircleCI

Resolved

We are marking this incident as resolved, if any questions remain please do contact our Support Team.
Posted Aug 25, 2016 - 03:06 UTC

Monitoring

We've rolled out a solution to the login issue and are monitoring the situation. Please see https://discuss.circleci.com/t/incident-unable-to-login-due-to-revoked-github-token/5856/2 for details ~ will update again in 30 minutes.
Posted Aug 25, 2016 - 02:22 UTC

Update

Our engineers are continuing to fix the issue and implement a solution. See https://discuss.circleci.com/t/incident-unable-to-login-due-to-revoked-github-token/5856/2 for details ~ will update again in 20 minutes.
Posted Aug 25, 2016 - 01:32 UTC

Update

We have discovered what is causing the issue and are working to working on how to fix it. See https://discuss.circleci.com/t/incident-unable-to-login-due-to-revoked-github-token/5856/2 for details.
Posted Aug 25, 2016 - 00:04 UTC

Update

We are continuing to explore a solution to this issue and will update again in ~20 minutes. See https://discuss.circleci.com/t/incident-unable-to-login-due-to-revoked-github-token/5856/2 for details
Posted Aug 24, 2016 - 22:38 UTC

Update

We are still working on a solution for this event and will update again in ~20 minutes. See https://discuss.circleci.com/t/incident-unable-to-login-due-to-revoked-github-token/5856/2 for details.
Posted Aug 24, 2016 - 21:42 UTC

Update

We have identified the cause and are working on a solution. We will update again in ~20 minutes. See https://discuss.circleci.com/t/incident-unable-to-login-due-to-revoked-github-token/5856/2 for details.
Posted Aug 24, 2016 - 21:19 UTC

Update

We have identified a potential location that is causing the GitHub Login issue and are working on it. Will update again in ~20 minutes. See https://discuss.circleci.com/t/incident-unable-to-login-due-to-revoked-github-token/5856/2 for details.
Posted Aug 24, 2016 - 20:39 UTC

Update

We are still working on resolving this issue and will update again in 20 minutes - https://discuss.circleci.com/t/incident-unable-to-login-due-to-revoked-github-token/5856/2
Posted Aug 24, 2016 - 20:07 UTC

Identified

We are seeing an increase in login issues from expired or revoked GitHub tokens. See https://discuss.circleci.com/t/incident-unable-to-login-due-to-revoked-github-token/5856/1 for details.
Posted Aug 24, 2016 - 19:12 UTC
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