502 Error when Downloading Artifacts
Incident Report for CircleCI
Resolved
We have resolved this incident and artifact downloads have returned to normal.
Posted Nov 12, 2019 - 14:16 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 12, 2019 - 14:05 UTC
Identified
We have scaled up to better handle the high request volume for artifact downloads
Posted Nov 12, 2019 - 14:00 UTC
Update
Our investigation into the root of this issue is ongoing.
Posted Nov 12, 2019 - 13:42 UTC
Update
Our engineers are continuing to investigate this issue.
Posted Nov 12, 2019 - 13:19 UTC
Investigating
We have become aware of errors when downloading job artifacts and are investigating.
Posted Nov 12, 2019 - 12:55 UTC
This incident affected: Artifacts Download.