Delays in processing incoming webhooks from Bitbucket

Incident Report for CircleCI

Resolved

We observed that between September 5, 9:22 [UTC] and September 6, 8:48 [UTC], one of our services had returned `500` errors to incoming webhooks from Bitbucket.

This behaviour occurred for a very small subset of incoming webhooks from Bitbucket.

As a result, a few users may have experienced an issue where pipelines would start with a delay after pushing commits to the related Bitbucket repository(-ies).

We have since reverted changes that we believe are involved in this unexpected/unwanted behaviour, and we are currently further investigating to identify the exact cause.

Please accept our apologies for the disruption. If you have any question regarding this issue, feel free to contact CircleCI Support.

Posted Sep 05, 2022 - 09:22 UTC