Pipelines not triggering from VCS webhooks

Incident Report for CircleCI

Resolved

The incident is now resolved. Any PRs or commits that did not trigger a pipeline will not be re-run. Pipelines can be manually triggered in the CircleCI UI or by sending an empty commit using git's `--allow-empty` option.
Posted Aug 17, 2023 - 12:22 UTC

Update

We are continuing to see no further impact from this incident. Any PRs or commits that did not trigger a pipeline will not be re-run. Pipelines can be manually triggered in the CircleCI UI or by sending an empty commit using git's `--allow-empty` option.
Posted Aug 17, 2023 - 12:09 UTC

Monitoring

We have implemented a fix for the issue and we are now seeing pipelines triggering as normal. We are continuing to monitor the situation.
Posted Aug 17, 2023 - 11:52 UTC

Identified

We have identified the cause of the issue and are taking measures to mitigate the impact.
Posted Aug 17, 2023 - 11:50 UTC

Investigating

We have identified an issue causing VCS webhooks receiving a 500 error, causing pipelines to not be triggered in CircleCI. We are investigating to identify the cause.
Posted Aug 17, 2023 - 11:47 UTC
This incident affected: Pipelines & Workflows.