Degraded macOS 2.0 availability

Incident Report for CircleCI

Resolved

We are processing jobs normally, and all components are operational. Incident resolved.
Posted Mar 21, 2018 - 20:39 UTC

Monitoring

We are still working through the backlog, and continue to monitor the stability and performance of the system. We will post an update in 20 minutes.
Posted Mar 21, 2018 - 20:19 UTC

Identified

We have identified the cause of the problem, and are processing the backlog of jobs. We will post an update within 20 minutes.
Posted Mar 21, 2018 - 19:57 UTC

Update

We are still investigating the cause of the macOS VM failures. We are also taking steps to mitigate the large number of queued builds. We will post another update within 20 minutes, or as more information becomes available.
Posted Mar 21, 2018 - 19:38 UTC

Update

2.0 jobs may have long queue times. Customers using macOS 2.0 builds may see long queue times and high rates of job failure. Our engineers are still investigating. We will post an update within 20 minutes.
Posted Mar 21, 2018 - 19:16 UTC

Update

Our engineers are still investigating the cause of the build failures. We will post an update within 20 minutes.
Posted Mar 21, 2018 - 18:48 UTC

Update

We are still investigating the cause of the failures. We will post an update within 20 minutes.
Posted Mar 21, 2018 - 18:28 UTC

Investigating

We're experiencing a high rate of failures for acquiring macOS 2.0 vms
Posted Mar 21, 2018 - 18:08 UTC