Update - We are continuing to monitor for any further issues.
Jun 25, 2026 - 01:22 UTC
Monitoring - Our team is moving this incident to Monitoring status based on significant improvement seen in our tests and low error rate. We are seeing improvement in network routing for Mac jobs and are actively engaged with our infrastructure provider. If your Mac jobs experience network-related failures or degraded service please reach out to CircleCI support.
Jun 25, 2026 - 01:13 UTC
Update - We are seeing improvement in Mac job network routing.
We will continue to monitor for signs of recovery.
Jun 25, 2026 - 00:39 UTC
Update - Mac jobs are still seeing intermittent failures with network routing.
We are working with our infrastructure provider to address the networking issues.
Jun 24, 2026 - 23:56 UTC
Identified - We have implemented a change to address the routing issues and are monitoring the results.
Jun 24, 2026 - 23:33 UTC
Investigating - What's happening Our engineers are investigating network routing issues for some Mac jobs.
What's impacted Mac jobs that make outbound requests, including checking out from GitHub.
Jun 24, 2026 - 23:13 UTC
Docker Jobs
Operational
90 days ago
99.98
% uptime
Today
Machine Jobs
Operational
90 days ago
100.0
% uptime
Today
macOS Jobs
Partial Outage
90 days ago
99.57
% uptime
Today
Windows Jobs
Operational
90 days ago
100.0
% uptime
Today
Pipelines & Workflows
Operational
90 days ago
99.99
% uptime
Today
CircleCI API
Operational
90 days ago
99.87
% uptime
Today
CircleCI UI
Operational
90 days ago
99.98
% uptime
Today
Artifacts
Operational
90 days ago
100.0
% uptime
Today
Runner
Operational
90 days ago
100.0
% uptime
Today
CircleCI Webhooks
Operational
90 days ago
100.0
% uptime
Today
CircleCI Insights
Operational
90 days ago
100.0
% uptime
Today
CircleCI Releases
Operational
90 days ago
100.0
% uptime
Today
Notifications & Status Updates
Operational
Billing & Account
Operational
CircleCI Dependencies
Operational
90 days ago
100.0
% uptime
Today
AWS
Operational
Google Cloud Platform Google Cloud DNS
Operational
Google Cloud Platform Google Cloud Networking
Operational
Google Cloud Platform Google Cloud Storage
Operational
Google Cloud Platform Google Compute Engine
Operational
mailgun API
Operational
mailgun Outbound Delivery
Operational
mailgun SMTP
Operational
OpenAI
Operational
90 days ago
100.0
% uptime
Today
Auth0 User Authentication
Operational
Upstream Services
Operational
Atlassian Bitbucket API
Operational
Atlassian Bitbucket Source downloads
Operational
Atlassian Bitbucket SSH
Operational
Atlassian Bitbucket Webhooks
Operational
Docker Hub
Operational
GitHub Git Operations
Operational
GitHub Pull Requests
Operational
GitHub API Requests
Operational
GitHub Packages
Operational
GitHub Webhooks
Operational
GitLab
Operational
Docker Registry
Operational
Docker Authentication
Operational
Anthropic api.anthropic.com
Operational
packagecloud.io
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Jun 25, 2026
Unresolved incident: Issues with network routing for Mac jobs.
Resolved -
The issue where customers running Docker jobs experienced significant delays, with jobs stuck in a "preparing environment" state, has now been resolved. We thank you for your patience while our team worked on implementing a fix.
Jun 23, 19:58 UTC
Monitoring -
What's happening Our engineers have deployed a fix and we are observing the job backlog clearing. Docker jobs are now starting normally.
What's impacted Customers who submitted Docker jobs during the incident window may still see some jobs completing with elevated queue times. Newly submitted jobs should be starting at normal times.
What can you expect Docker job startup times are returning to normal. Thank you for your patience while our engineers resolved this issue.
We are monitoring the recovery and will provide a further update if the situation changes.
Jun 23, 19:29 UTC
Update -
What's impacted Customers running Docker jobs. Affected jobs are queuing rather than starting, resulting in elevated wait times.
What can you expect Docker jobs may remain stuck in "preparing environment" for an extended period. Our engineers have identified the cause and are actively working to restore normal job startup times. Thank you for your patience while our team deploys a fix.
Next update We will provide another update as soon as more information is available
Jun 23, 19:04 UTC
Identified -
We are deploying a change to mitigate this issue.
Jun 23, 18:42 UTC
Investigating -
We are investigating reports of delays starting Docker jobs.
Jun 23, 18:34 UTC
Completed -
The scheduled maintenance has been completed.
Jun 13, 19:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 17:00 UTC
Scheduled -
Atlassian Bitbucket has a scheduled maintenance window on June 13 from 17:00–19:00 UTC. Customers using Bitbucket-connected pipelines may experience disruptions during this window. Customers using other VCS providers (e.g. Github or Gitlab) are not affected.
Resolved -
Customers using Bitbucket as their VCS provider or as their login provider experienced errors when interacting with Bitbucket repositories and authenticating to CircleCI. This was caused by an incident with Atlassian Bitbucket's OAuth service, which has now been resolved and all affected functionality has returned to normal.
Jun 12, 00:18 UTC
What's impacted Customers using Bitbucket as their VCS provider may be experiencing disruptions.
What can you expect You may see errors when CircleCI attempts to interact with your Bitbucket repositories. Customers using Bitbucket as their login provider may also be unable to authenticate to CircleCI.
Thank you for your patience while we continue to monitor recovery.
Jun 12, 00:10 UTC
Update -
What's happening Atlassian Bitbucket has acknowledged an incident affecting their OAuth service, which is the cause of the errors our customers are experiencing. The status of their incident is available at: https://bitbucket.status.atlassian.com/incidents/h51sr145gsmx
What's impacted Customers using Bitbucket as their VCS provider may be experiencing disruptions.
What can you expect You may see errors when CircleCI attempts to interact with your Bitbucket repositories. Customers using Bitbucket as their login provider may also be unable to authenticate to CircleCI.
We will provide an update as soon as we have more information. Thank you for your patience while we monitor Bitbucket's incident and recovery.
Jun 11, 22:57 UTC
Identified -
What's happening We are investigating an issue we believe is related to an ongoing incident with Atlassian Bitbucket's authentication service. We are actively monitoring Bitbucket's status.
What's impacted Customers using Bitbucket as their VCS provider may be experiencing disruptions.
What can you expect You may see errors when CircleCI attempts to interact with your Bitbucket repositories. Thank you for your patience while our engineers investigate.
We will provide an update as soon as we have more information.
Jun 11, 22:05 UTC
Investigating -
We are currently investigating this issue.
Jun 11, 21:31 UTC