Unable to Login

Incident Report for CircleCI

Resolved

We are marking this incident as resolved, if any questions remain please do contact our Support Team.

Posted Aug 25, 2016 - 03:06 UTC

Monitoring

We've rolled out a solution to the login issue and are monitoring the situation. Please see https://discuss.circleci.com/t/incident-unable-to-login-due-to-revoked-github-token/5856/2 for details ~ will update again in 30 minutes.

Posted Aug 25, 2016 - 02:22 UTC

Update

Our engineers are continuing to fix the issue and implement a solution. See https://discuss.circleci.com/t/incident-unable-to-login-due-to-revoked-github-token/5856/2 for details ~ will update again in 20 minutes.

Posted Aug 25, 2016 - 01:32 UTC

Update

We have discovered what is causing the issue and are working to working on how to fix it. See https://discuss.circleci.com/t/incident-unable-to-login-due-to-revoked-github-token/5856/2 for details.

Posted Aug 25, 2016 - 00:04 UTC

Update

We are continuing to explore a solution to this issue and will update again in ~20 minutes. See https://discuss.circleci.com/t/incident-unable-to-login-due-to-revoked-github-token/5856/2 for details

Posted Aug 24, 2016 - 22:38 UTC

Update

We are still working on a solution for this event and will update again in ~20 minutes. See https://discuss.circleci.com/t/incident-unable-to-login-due-to-revoked-github-token/5856/2 for details.

Posted Aug 24, 2016 - 21:42 UTC

Update

We have identified the cause and are working on a solution. We will update again in ~20 minutes. See https://discuss.circleci.com/t/incident-unable-to-login-due-to-revoked-github-token/5856/2 for details.

Posted Aug 24, 2016 - 21:19 UTC

Update

We have identified a potential location that is causing the GitHub Login issue and are working on it. Will update again in ~20 minutes. See https://discuss.circleci.com/t/incident-unable-to-login-due-to-revoked-github-token/5856/2 for details.

Posted Aug 24, 2016 - 20:39 UTC

Update

We are still working on resolving this issue and will update again in 20 minutes - https://discuss.circleci.com/t/incident-unable-to-login-due-to-revoked-github-token/5856/2

Posted Aug 24, 2016 - 20:07 UTC

Identified

We are seeing an increase in login issues from expired or revoked GitHub tokens. See https://discuss.circleci.com/t/incident-unable-to-login-due-to-revoked-github-token/5856/1 for details.

Posted Aug 24, 2016 - 19:12 UTC